Refund Policy

Refund Policy

Refund policy for each category is mentioned below.

Fashion and Wear
CategoryReturn Window & Exception Cases
Clothing, Apparel, Bags & Shoes7 Days; Return and refund. No questions askedwomen’s intimate apparel (lingerie & sleepwear) and men’s innerwear cannot be returned.
Eyewear, Jewellery & Watches7 Days; Replacement onlyIf your item arrived in defective / damaged or incorrect / incomplete condition, it is qualified for free replacement, provided the exact item is available within time with the same seller. If the same item is not available, a refund will be issued.
Mobile Phones
CategoryReturn Window & Exception Cases
Phones, Tablets, Smart Watches, Earphones, Power Banks & Headsets7 Days; Replacement OnlyNot eligible for return if the item is damaged from customer’s end.If your item arrived in defective / damaged or incorrect / incomplete condition, it is qualified for free replacement, provided the exact item is available within time with the same seller. If the same item is not available, a refund will be issued.
Mobile & Tablet Accessories7 Days; Replacement onlyNot eligible for return if the item is damaged from customer’s end.
TVs and Electronics
CategoryReturn Window & Exception Cases
Televisions, Home Theatre Equipment, Hi-Fi & Stereo, MP3 Players, Cameras, Lenses, Flashes, Filters & Musical Instruments7 Days; Replacement OnlyNot eligible for return if the item is damaged from customer’s end.If your item arrived in defective / damaged or incorrect / incomplete condition, it is qualified for free replacement, provided the exact item is available within time with the same seller. If the same item is not available, a refund will be issued.For device-related issues of selected products contact the brand directly.
Other Accessories7 Days; Return and RefundNot eligible for return if the item is damaged from customer’s end.
Computing
CategoryReturn Window & Exception Cases
Laptops, Components, Processors, Storage, Printers, Scanners, Headphones, Speakers, Game Consoles & PC / Video Games7 Days; Replacement OnlyNot eligible for return if the item is damaged from customer’s end.If your item arrived in defective / damaged or incorrect / incomplete condition, it is qualified for free replacement, provided the exact item is available within time with the same seller. If the same item is not available, a refund will be issued.For device-related issues of selected products contact the brand directly.
Other Peripherals & Accessories7 Days; Return and RefundNot eligible for return if the item is damaged from customer’s end
Home and Living
CategoryReturn Window & Exception Cases
Bedding, Home Décor & Bath Accessories (Towels, Robes & Mats)7 Days; Return and refund. No questions askedCustom made items labelled as non-returnable on their product detail pages and descriptions are as is and can’t be returned.
Kitchen & Dining, Furniture & Lighting7 Days; Replacement OnlyNot eligible for return if the item is damaged from customer’s end.If your item arrived in defective / damaged or incorrect / incomplete condition, it is qualified for free replacement, provided the exact item is available within time with the same seller. If the same item is not available, a refund will be issued.
Stationery, Lawn & Garden, Home Fixtures & Repairs, Home Storage & Other Bath Supplies7 Days; Return and refundNot eligible for return if the item is Damaged on customer’s end.
Sports and Fitness
CategoryReturn Window & Exception Cases
Clothing, Apparel & Shoes7 Days; Return and refund. No questions askedCustom made items cannot be returned.
Fitness & Outdoor Sports Gear7 Days; Replacement OnlyNot eligible for return if the item is damaged from customer’s end.If your item arrived in defective / damaged or incorrect / incomplete condition, it is qualified for free replacement, provided the exact item is available within time with the same seller. If the same item is not available, a refund will be issued.
Racket & Other Sports Gear7 Days; Return and refundNot eligible for return if the item is damaged on customer’s end
Sports & Fitness NutritionNon-returnable
Health and Beauty
CategoryReturn Window & Exception Cases
Beauty, Personal Care & HealthNon-returnable
Hair Removal & Electronic Accessories7 Days; Replacement OnlyNot eligible for return if the item is damaged from customer’s end.If your item arrived in defective / damaged or incorrect / incomplete condition, it is qualified for free replacement, provided the exact item is available within time with the same seller. If the same item is not available, a refund will be issued.
Toys and Baby care

Category
Return Window & Exception Cases
Clothing, Apparel & Shoes
7 Days; Return and refund. No questions asked
Toys & Games, Baby Care & Hygiene
7 Days; Return and refundNot eligible for return if the item is damaged from customer’s endToy vehicles are noteligible for refund