Refund Policy
Refund policy for each category is mentioned below.
Fashion and Wear |
Category | Return Window & Exception Cases |
Clothing, Apparel, Bags & Shoes | 7 Days; Return and refund. No questions askedwomen’s intimate apparel (lingerie & sleepwear) and men’s innerwear cannot be returned. |
Eyewear, Jewellery & Watches | 7 Days; Replacement onlyIf your item arrived in defective / damaged or incorrect / incomplete condition, it is qualified for free replacement, provided the exact item is available within time with the same seller. If the same item is not available, a refund will be issued. |
Mobile Phones |
Category | Return Window & Exception Cases |
Phones, Tablets, Smart Watches, Earphones, Power Banks & Headsets | 7 Days; Replacement OnlyNot eligible for return if the item is damaged from customer’s end.If your item arrived in defective / damaged or incorrect / incomplete condition, it is qualified for free replacement, provided the exact item is available within time with the same seller. If the same item is not available, a refund will be issued. |
Mobile & Tablet Accessories | 7 Days; Replacement onlyNot eligible for return if the item is damaged from customer’s end. |
TVs and Electronics |
Category | Return Window & Exception Cases |
Televisions, Home Theatre Equipment, Hi-Fi & Stereo, MP3 Players, Cameras, Lenses, Flashes, Filters & Musical Instruments | 7 Days; Replacement OnlyNot eligible for return if the item is damaged from customer’s end.If your item arrived in defective / damaged or incorrect / incomplete condition, it is qualified for free replacement, provided the exact item is available within time with the same seller. If the same item is not available, a refund will be issued.For device-related issues of selected products contact the brand directly. |
Other Accessories | 7 Days; Return and RefundNot eligible for return if the item is damaged from customer’s end. |
Computing |
Category | Return Window & Exception Cases |
Laptops, Components, Processors, Storage, Printers, Scanners, Headphones, Speakers, Game Consoles & PC / Video Games | 7 Days; Replacement OnlyNot eligible for return if the item is damaged from customer’s end.If your item arrived in defective / damaged or incorrect / incomplete condition, it is qualified for free replacement, provided the exact item is available within time with the same seller. If the same item is not available, a refund will be issued.For device-related issues of selected products contact the brand directly. |
Other Peripherals & Accessories | 7 Days; Return and RefundNot eligible for return if the item is damaged from customer’s end |
Home and Living |
Category | Return Window & Exception Cases |
Bedding, Home Décor & Bath Accessories (Towels, Robes & Mats) | 7 Days; Return and refund. No questions askedCustom made items labelled as non-returnable on their product detail pages and descriptions are as is and can’t be returned. |
Kitchen & Dining, Furniture & Lighting | 7 Days; Replacement OnlyNot eligible for return if the item is damaged from customer’s end.If your item arrived in defective / damaged or incorrect / incomplete condition, it is qualified for free replacement, provided the exact item is available within time with the same seller. If the same item is not available, a refund will be issued. |
Stationery, Lawn & Garden, Home Fixtures & Repairs, Home Storage & Other Bath Supplies | 7 Days; Return and refundNot eligible for return if the item is Damaged on customer’s end. |
Sports and Fitness |
Category | Return Window & Exception Cases |
Clothing, Apparel & Shoes | 7 Days; Return and refund. No questions askedCustom made items cannot be returned. |
Fitness & Outdoor Sports Gear | 7 Days; Replacement OnlyNot eligible for return if the item is damaged from customer’s end.If your item arrived in defective / damaged or incorrect / incomplete condition, it is qualified for free replacement, provided the exact item is available within time with the same seller. If the same item is not available, a refund will be issued. |
Racket & Other Sports Gear | 7 Days; Return and refundNot eligible for return if the item is damaged on customer’s end |
Sports & Fitness Nutrition | Non-returnable |
Health and Beauty |
Category | Return Window & Exception Cases |
Beauty, Personal Care & Health | Non-returnable |
Hair Removal & Electronic Accessories | 7 Days; Replacement OnlyNot eligible for return if the item is damaged from customer’s end.If your item arrived in defective / damaged or incorrect / incomplete condition, it is qualified for free replacement, provided the exact item is available within time with the same seller. If the same item is not available, a refund will be issued. |
Toys and Baby care
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Category
| Return Window & Exception Cases
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Clothing, Apparel & Shoes
| 7 Days; Return and refund. No questions asked
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Toys & Games, Baby Care & Hygiene
| 7 Days; Return and refundNot eligible for return if the item is damaged from customer’s endToy vehicles are noteligible for refund |